1. Introduction

This notice is applicable to all websites owned and operated by SPEEDX and to all services we provide, including our online and mobile financial solutions, as well as any other applications or services we may offer, such as events or training programs. For simplicity, we will refer to these collectively as our “services.” If you are a user of any associated services, this notice pertains to you as well.

When we mention “personal data,” we are referring to identifiable information that can be linked to you, including your name, email address, physical address, phone number, bank account details, payment information, inquiries for support, comments in community forums, and similar data. This notice does not apply if the data cannot identify you, such as when personal data has been aggregated and anonymized. For details on how we handle your other data, please refer to our terms of use.

We may update this notice periodically. In the event of significant changes, we will notify you, typically via email.

Feel free to read the entire notice below, or if you’re short on time, you can navigate to the relevant section using the menu.

2. Who Are We?

When we say “we,” “our,” or “us,” we mean SPEEDX and its wholly-owned subsidiaries. Our main office is located in TROPENG SES village, KOK CHORK Commune, SIEM REAP commune and province, Cambodia, and You can find our office addresses on the Contact page.

SPEEDX offers a user-friendly global online platform designed for all size businesses and their advisors. Our primary offering is our innovative cloud-based financial software. For more about our services, please visit the About SPEEDX section.

3. Our Principles of Data Protection

Our approach to data protection is founded on four essential principles that guide our handling of personal data:

• Transparency: We prioritize openness, honesty, and clarity in how we manage personal data.
• Enablement: We facilitate connections and optimize the use of personal data to enhance productivity and growth.
• Security: We adhere to leading industry standards to safeguard the personal data entrusted to us.
• Stewardship: We acknowledge our responsibility in processing personal data.

4. How We Collect Your Data

When you interact with our websites or services, we may gather personal data in several ways, which can be categorized as follows:

4.1 Information You Provide: When using certain areas of our websites or services, we may request personal data from you. For example, we ask for your contact details when you sign up for a trial, respond to a job application, engage in community discussions, participate in training sessions, or reach out for support. Providing personal data is voluntary; however, choosing not to share may limit your access to specific features or services.

4.2 Automatic Information Collection: We automatically collect certain data when you access our websites or services, such as your IP address and device type. Additionally, we monitor how you navigate our sites, including pages visited and links clicked. This information helps us understand user behavior and improve your experience, including content personalization.

Some of this information is gathered through cookies and similar technologies. For details on our cookie practices, please consult our cookie notice.

4.3 Third-Party Information: While most of the information we collect comes directly from you, we may also obtain personal data from other sources, such as public records or reliable partners in marketing and research. This supplementary data helps us refine our services and validate the information you provide.

When processing personal data, we will only do so:

– To fulfill a contract with you, or

– Where we have legitimate interests that do not override your rights, or

– To comply with legal obligations, or

– With your consent.

Failure to provide personal data may restrict your ability to access certain services or features on our websites.

If you believe a SPEEDX user has submitted your personal data through our services and you have no direct relationship with us, you will need to contact that user for any inquiries related to your data, including requests for access, correction, or deletion.

5. How We Use Your Data

Primarily, we use your personal data to operate our websites and deliver the services you have requested while managing our relationship with you. Additional uses of your personal data may include:

5.1 Communication: We may communicate with you regarding:

            – Information you’ve requested (e.g., training materials).

  – Updates on our services, security notifications, and support assistance.

  – Marketing communications about SPEEDX or relevant products, based on your preferences.

            – Feedback requests or participation opportunities in research.

We may contact you through various channels, including email, phone, SMS, or in-app notifications. Rest assured, we respect your communication preferences, which you can modify anytime via your SPEEDX account or by unsubscribing from our messages.

5.2 Support: This includes helping resolve technical issues or other inquiries related to our websites and services.

5.3 Improvement of Services: We may analyze your usage of our websites and services to enhance and develop new features or tools, aiming to provide a better user experience.

5.4 Protection: We aim to detect and prevent fraudulent or malicious activities and ensure fair use of our services in line with our terms of service.

6. Sharing Your Data

There may be instances where we need to share your personal data with third parties. We will only disclose your information to:

– Other companies within the SPEEDX group.

– Trusted service providers and partners who assist us in delivering our services or marketing our products. We will not share your mobile number or SMS opt-in consent without your explicit permission.

– Regulatory bodies, law enforcement agencies, or other entities when required to comply with laws or protect our legal rights. Where feasible, we will notify you of such disclosures.

– Potential buyers or partners during any business acquisition processes.

– Other parties when we have your consent.

7. International Data Transfers

Sharing your data may involve transferring it to countries outside of your home country, including the United States, where our data hosting services are based. Different laws may apply in these countries. When disclosing personal data internationally, we implement safeguards to maintain its protection.

8. Security

We prioritize the security of your personal data and are dedicated to implementing technical and organizational measures to protect it. For more security information, refer to our security resources.

To stay informed about potential phishing scams and other threats targeting our community, consider signing up for our security updates.

9. Data Retention

The duration we retain your personal data depends on the specific data type and our ongoing business needs (e.g., fulfilling your requested services or complying with legal obligations).

We will keep your personal data as long as we maintain a relationship with you and for a specified time thereafter if we have a business reason to retain it. After this period, we will ensure that your data is deleted or anonymized.

10. Your Rights

You have rights concerning your personal data. In terms of marketing communications, you can opt out at any time by following the unsubscribe instructions in our messages or by making a request directly.

Your rights also include the ability to:

– Know what personal data we hold about you and ensure its accuracy.

– Request a copy of your personal data or ask us to limit or delete it.

– Object to our ongoing processing of your personal data.

You can exercise these rights by contacting us directly.

If you have concerns about how we are handling your personal data, please reach out to us. We will review your complaint and respond promptly. Additionally, you may also lodge a complaint with your local data protection authority for guidance on the complaint process.

11. Contact Us

We welcome your inquiries. If you would like to know what personal data we hold or have questions regarding this notice, our websites, or services, please reach out.

As a tech-focused company, we prefer to communicate via email to connect you with the appropriate person in a timely manner, while adhering to any necessary regulatory timelines.

You can contact us through the information available on our Contact page.